Customer Service

Shipping & Delivery

All items purchased within our store are generally shipped within 24 hours of your completed payment. All items are shipped from our location in Denver Colorado. Generally items arrive to USA addresses within a few days, however it may take the postal service longer to reach international addresses, possible up to 3-4 weeks, depending upon your postal services and your customs. If you are international you may find the customs of your country may apply their own fees or charges for you to receive your purchases. Please call your customs office prior to your purchase if you wish to enquire the charges or fees that they may apply to your shipment.

Items are individually picked and inspected for quality by our agents, and carefully packaged into padded and protected approved shipping envelopes. This ensures that the Post Office does not damage your item, as they often run items through their shipping machines. our agents also mark your address on the shipping label clearly, along with leaving the cost of the shipping imprinted on the label for your review. It is important to us that you are aware of the exact amount that you pay toward shipping actually is paid to the shipper. All items are then presented to the Post Office first thing in the morning of each day, so that prompt shipping to you can follow.

Privacy & Security

All of our customer data is help privately and is only kept for the purpose of processing your orders on our website. We do NOT give out any of your information to anyone for any reason. We do NOT store credit card information on our website, any credit card information you provide during an order is sent immediately to the credit card processor, where they use it to process your charges securely. You ALWAYS have the option to check out as a GUEST when purchasing from us, so a member account with us it NOT necessary, unless you wish to make one.

We do NOT send you any emails other than website related and billing emails, as well as newsletters if you opt in for those, however even our newsletters are only occasional and only sent in the case we feel there is benefit for you. You are always able to unsubscribe from our newsletters or emails at any time you decide.

Returns & Replacements

Heygidday is completely seeking your total satisfaction. If you have any reason to return any of the items you have purchased, just send us an email and email and we can get that started with you. Our policy is to provide you with 30 days from the time you pay for your items to return them for a full refund or replacement, less the cost of your return postage. We feel that giving you this time to make a decision that our items are right for you is the best possible benefit we can provide you. Any items returned must be provided back to us in the exact same condition you received them.

Payment, Pricing & Promotions

There are many methods to make payment with heygidday. We accept most credit and debit cards, Paypal payments (Paypal accepts your credit cards also, and your bank / check transfers etc.). Payments for orders must be completed in full before your order is considered final. No items will be shipped before your order is final. If you wish to change an order please do so before it is shipped. If you wish to change an order after it is shipped please email us and we will work with you to have your order adjusted, however of course if it is already shipped additional shipping may apply to send or return other items.

Our pricing is dynamic and is constantly changing, as we are continously adding items, discounting items and attempting to provide you with the biggest and most diverse range or great products at awesome pricing the best we can. We will generally meet any competitior pricing, so long as the items and competitors provide comparable quality items and carry items in stock like we do.

General Customer Service

Heygidday's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. If you have any comments, concerns or general feedback, we would like to hear it! We have designed our whole business around the satisfaction of our buyers! If you are seeking a certain patch you cannot find, let us know, maybe we can find that for you! If you are a quality supplier of products you think may further compliment or sales, let us know! If you want more information about the shipping status of your order, let us know!

Call us: 303-660-2323

Email us: Sales@Heygidday.Biz

Write to us at: PO Box 1048 Castle Rock, Colorado 80104 USA

Visit our awesome shop located at: 703 Wilcox Street, Castle Rock, Colorado 80104